Privacy policy
Last updated: March 17, 2026
Sentinelle Labs SpA (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how Sentinella collects, uses, and discloses your personal information.
This Privacy Policy applies to our website, https://sentinel.la , and its associated subdomains (collectively, our “Service”), along with our application, Sentinella. By accessing or using our Service, you acknowledge that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.
Definitions and Key Terms
To help explain things as clearly as possible in this Privacy Policy, whenever any of these terms are referenced, they are defined as follows:
You: A person or entity registered with Sentinella to use the Services.
Cookie: A small amount of data generated by a website and stored by your web browser.
Company: Refers to Sentinelle Labs Mexico S.A.P.I. de C.V.
Platform: Sentinella’s public-facing website or application.
Country: Mexico and Chile.
Customer: Any entity or individual using Sentinella services.
Device: Any internet-connected device.
IP Address: A number assigned to devices connected to the internet.
Personnel: Employees or contractors working on behalf of Sentinella.
Personal Data: Any information that can identify an individual.
Service: The services provided by Sentinella.
Third Parties: External partners, advertisers, or service providers.
Website: https://sentinel.la
Information We Collect
We collect information when you visit our platform, register, subscribe, or fill out forms. This may include:
- Email addresses
- Name / username
How We Use Your Information
We may use your information to:
- Communicate with you
- Improve our platform
- Personalize your experience
- Provide customer support
- Process transactions
- Manage marketing or promotions
Third-Party End-User Data
We collect end-user data necessary to provide our services.
Users may voluntarily provide information from social media platforms. If so, we may collect publicly available information from those platforms.
You can control what data is shared by adjusting your privacy settings on those platforms.
Third-Party Customer Data
We may receive information from third parties when you interact with us.
For example, when you submit your email address, we may receive additional data from fraud detection services.
We may also collect publicly available information from social media platforms.
Data Sharing
We may share information with:
- Service providers (hosting, email, analytics, etc.)
- Business partners and affiliates
- Legal authorities when required
We do not sell personal data.
Email Communications
By providing your email address, you agree to receive communications from us.
You may unsubscribe at any time.
Data Retention
We retain your data only as long as necessary to:
- Provide our services
- Comply with legal obligations
Security
We implement appropriate technical and organizational measures, including:
- SSL encryption
- Secure infrastructure
Access control
However, no system is completely secure.
International data transfers
Your data may be transferred and processed in multiple countries, including Mexico and Chile.
Your Rights
You may:
- Access your data
- Update or correct your information
- Request deletion
- Manage communication preferences
Cookies
We use cookies to:
- Improve performance
- Enable platform functionality
You can disable cookies in your browser settings.
GDPR Compliance
We apply GDPR principles globally, including:
- Data minimization
- Transparency
- User rights
California Privacy Rights (CCPA)
If applicable, you have the right to:
- Access your personal data
- Request deletion
- Opt out of data sale (we do not sell data)
Children’s Privacy
We do not knowingly collect data from individuals under 13 years of age.
Changes to This Policy
We may update this Privacy Policy. Continued use of the Service constitutes acceptance of the updated version.
Contact
If you have any questions:
- Website: https://sentinel.la
- Email: legal@sentinel.la
